Last updated: January 2026
All Oaks Psychological Therapies is owned and operated by Claire Dougherty. Our website address is talloakspt.co.uk.
When you submit our contact form, we collect:
Full name
Email address
Phone number
Details of the help you need (if booking an appointment)
We collect this information to respond to your enquiries and arrange therapy sessions. Your consent is obtained via a GDPR agreement checkbox before submission.
If you become a client, we collect and maintain clinical notes and records as required for the provision of psychological therapy services. This is necessary for the performance of our contract with you and for compliance with legal obligations.
We process your data under the following legal bases:
Consent: When you submit the contact form
Contract: To provide therapy services you've requested
Legal obligation: To maintain appropriate clinical records
Legitimate interests: To respond to enquiries about our services
Your data is used solely to:
Respond to your enquiries
Schedule and conduct therapy sessions
Maintain appropriate clinical records
Fulfill our legal and professional obligations
We do not use your data for marketing purposes, and we do not share your data with third parties except as outlined below.
Therapy sessions are conducted via Microsoft Teams or Zoom. These platforms may process your data according to their own privacy policies. Please review their policies for information on how they handle data.
Our website is powered by WordPress. Standard server logs may be collected by our hosting provider.
We do not use Google Analytics or any other analytics services on our website.
Contact form enquiries are retained for 12 months unless you become a client.
Clinical records are retained in accordance with professional guidelines and legal requirements (typically 7 years from the end of treatment for adults, longer for clients under 18).
We implement appropriate technical and organizational measures to protect your personal data. All clinical communications and records are handled confidentially in accordance with professional standards.
Under GDPR, you have the right to:
Access your personal data
Rectify inaccurate data
Request erasure of your data (subject to legal and professional obligations)
Restrict or object to processing
Data portability
Withdraw consent
To exercise these rights, please contact us using the details below.
If you have any questions about this privacy policy or how we handle your data, please contact:
Claire Dougherty
Email: claire@talloakspt.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Providing CBT, EMDR & CFT in Rugeley, Staffordshire and across the UK via online therapy
Rugeley website design by Fellowship Studios
